We’re a local company based out of Porthcawl, Bridgend. Our engineers are local too, so you can be sure that we’re supporting the local economy. Our growth means we’re able to offer opportunities to the next generation of heating and plumbing engineers, through apprenticeships and training. We offer a service that helps provide a reliable and trustworthy team of heating and plumbing engineers to the whole of South Wales.
We provide no obligation quotations, and all of our work is guaranteed. We also disclose all our accreditation and insurances which very few companies are willing to do. While it’s not a legal requirement, we believe in total transparency which is why you’ll be able to find all our insurance details here. Any quotes you receive from us will be broken down, and all services detailed, with no hidden costs.
We aim to recycle over 90% of all the waste we generate, which is possible due to our internal environmental policy, staff training and support from our supply chain. We’ve only got one planet, and a finite amount of resources. We do everything we can to minimise the impact to the environment from us operating.
12 Month Written Warranties
We offer 12-month written warranties on all our work, from plumbing installations to boiler repairs. If you get a new boiler installed with us, this extends for up to 10 years of worry free heating.
We unfortunately cant guarantee unblocked drains due to the nature of the work. We will however ensure that blockages are cleared and there is a free flow of water for a minimum of 5 minutes.
Attention to detail
Customer satisfaction is key to our business success, which is why all our engineers are committed to providing the best possible service. We try not only to be punctual, friendly and reliable, we will always leave your home looking the same as it was before the start of any works.
We provide up front pricing for all works, from repairs to installations. You approve the price before we start the job. Whats more is that all our pricing is competitive with local companies, so you can ensure that you’re getting a good deal.
Our engineers will arrive wearing company marked vans, wearing company uniforms. Proving to you that we’re in the business for the long term, and not going to disappear when we leave your property.
Friendly Customer Service
Each time you ring Iguana Heating and Plumbing LTD, or we attend your property, you’ll be greeted by a friendly and caring member of staff, who will be dedicated to assisting you as quickly and efficiently as possible.
We’re WIAPS, WaterSafe, Gas Safe and CHAS registered
We hold all the relevant qualifications to work on any part of your plumbing system and are qualified to work on gas appliances. CHAS registration, ensures that our health and safety management is up to date, to make certain that you and our engineer remain safe during any works.
Our Gas Safe Registration number is 622985. You can see our WaterSafe membership by searching us on the WaterSafe Website.